Direct Healthcare can offer all aspects of community and home care provision and have staff resources ready to commence services in the community.
Complex Care Services
To manage effectively the care for clients who require complex care provision:
- Effective response to the request for a Complex package
- Full assessment and planning for discharge or takeover of package
- Appointed Lead nurse to every package
- Full care plan to include MDT protocols, risk assessment and competencies
- All staff trained to client specific competencies and signed off by full care team
- Ongoing Assessment and review of care plan, monthly reviews
- Responsive office team allocated consultant
- Effective evaluation of all services
- Weekly time schedules for all clients
- Rapid response to changes in care
- Work with respite service to ensure safe effective care
- Service will liaise with MDT as required
CHC Provision
This service is designed provide ongoing CHC packages of care CHC packages the aims are to ensure:
- Effective response to the request for a Continuing Healthcare Package
- Ongoing Assessment and review of care plan and full risk assessment
- Responsive office team allocated consultant
- Effective evaluation of all services
- Weekly time schedules for all clients
- Rapid response to changes in car
- Service will liaise with MDT as required
- Backfill when current agencies cannot support
Personal Health Budget Services
Anyone who chooses to have a personal health budget can have support to decide how they would like to use their budget to meet their health and wellbeing needs.
We offer a range of support services for you to choose from enabling you to take as much or as little control of your care and support, as you want.
Managed Account Service - PHBS
We offer a Managed Account Service, which deals with the administration of your budget, including:
- Take on the role of employer and pay employees wages directly into their bank account on your behalf.
- Pay invoices that are sent to us
- Support to recruit and employ your own Personal Assistants or Carers
- We can supply staff if for any reason your staff cannot attend
- Keep records of the money paid into your account and the money paid out.
- Prepare and submit your account for audit as and when required by the council or NHS
- Advising you of low or insufficient funds in your account
- Manage your care training requirements for staff (at a charge)
- Manage cover in emergencies
