Respect, dignity and compassion are enshrined in everything we do. We are proudly accredited by the CQC, meaning our care is regulated and of an exceptional standard. Whether you’re in need of a complex care package, live-in care package, continuing healthcare packages or something entirely bespoke, Direct Homecare takes a patient-centric approach to creating a custom care plan that considers individual personal and clinical needs. We provide a managed service, putting you or your loved one at the centre of every decision. Honesty and integrity are at the heart of our business, For clients with a personal health budget, we offer a full managed account service, dealing with the administration of the budget and all aspects of care, from carer payroll to account audits.
At Direct Homecare, we prioritise delivering the highest standard of care, offering patients comfort and dignity in their own home. Homecare allows you or your loved one to be treated in an environment that is much less formal than a hospital ward. Our flexible and reliable service is tailored to meet your unique requirements, whether you need care at short notice, or on a long term, continuous basis.
Every one of our homecare nurses, healthcare assistants and homecare workers undertake ongoing training to ensure their knowledge and skills are up to date. An alternative to inpatient care, homecare nursing allows a quick response to changes in the patient’s condition. We provide a level of care to suit exactly what you need, and are committed to finding the right person to match your requirements.
"Direct Homecare have offered us something we didn't think was going to be possible - caring for my Mum in the comfort of her own home. The support we've been offered has been second to none and we've always felt strongly that we'd like to have input in Mum's care plan, something that Direct Homecare allows us to do.
We've been really pleased with the level of service, and having a carer at home has taken a huge weight off our minds."
- Marget's Daughter
You can learn more about our services across our website. We have a dedicated Help & Advice centre to help solve all those difficult questions you may have.
Direct Healthcare offer 24 hour on call service, offering contact with experienced nursing staff. Even during "out of hours" times we have a welcoming team of call handlers who can deal with queries and put you in touch with or relay information to the relevant healthcare professional. Each care package is also be assigned a dedicated Lead Nurse, who will be the first point of contact for any queries and escalation.